Atlantis Tutors LTD
Privacy Policy

Effective Date: 15 July 2026

Atlantis Tutors Limited ("Atlantis Tutors", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or engaging with our services, you acknowledge that you have read this Privacy Policy.

1. Who We Are

Atlantis Tutors Limited

Website: https://atlantistutors.com

Email: management@atlantistutors.com

Phone: +44 7375 372785

Atlantis Tutors Limited is registered with the Information Commissioner's Office (ICO) and processes personal data in accordance with applicable UK data protection legislation.

2. Information We Collect

Depending on how you interact with us, we may collect the following information.

Parent or Guardian Information

• Name

• Email address

• Telephone number

Student Information

• First name

• Surname

• School year

  Current working grade

• Target grade

• Assessment results

• Homework submissions

• Progress reports

Payment Information

Payments are processed securely by Stripe.

Atlantis Tutors Limited does not store or have access to your full card details.

Website Information

When you visit our website, we may collect technical information including:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage information through cookies and analytics technologies

3. How We Collect Information

We collect personal information when you:

• Complete a form on our website

• Submit a Meta (Facebook or Instagram) Lead Form

• Contact us via WhatsApp

• Contact us by telephone

• Contact us by email

• Book or attend an assessment

• Participate in tutoring sessions

• Complete payments through Stripe

4. How We Use Your Information

We use your information to:

• Respond to enquiries

• Arrange free assessments

• Deliver tutoring services

• Schedule tutoring sessions

• Communicate regarding lessons

• Provide assessment feedback

• Create personalised learning plans

• Track student progress

• Process payments

• Maintain financial records

• Improve our services

• Prevent fraud

• Comply with legal and regulatory obligations

We do not sell your personal information.

5. Our Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract

To provide tutoring services, arrange assessments, process payments and deliver ongoing support.

Legitimate Interests

To operate and improve our business, respond to enquiries, manage our services and protect our business against fraud or misuse.

Consent

Where consent is required, including:

• Recording lessons (where applicable)

• Using student work or identifiable information in marketing

• Certain cookies and website analytics where required

Consent may be withdrawn at any time.

Legal Obligation

Where we are legally required to retain information for accounting, taxation or other regulatory purposes.

6. Children's Privacy

Atlantis Tutors primarily provides tutoring services for children and young people.

Our services are arranged by parents or legal guardians.

We collect student information only where necessary to provide educational services and monitor academic progress.

We do not knowingly collect personal information directly from children without an appropriate lawful basis or parental involvement.

All tutors working with Atlantis Tutors who have access to student information are DBS checked and are subject to confidentiality obligations.

7. Lesson Recordings

Lessons are not routinely recorded.

Where a recording is considered beneficial for educational purposes, we will obtain written consent from the parent or legal guardian before any recording takes place.

Recordings are only used for the agreed purpose and are stored securely.

8. Marketing

Atlantis Tutors does not send promotional marketing emails or SMS messages without appropriate consent.

We may use:

• Trustpilot reviews

• Testimonials

• Student success stories

• Assessment improvements

• Examples of student work

for marketing purposes only where appropriate permission has been obtained.

We will never publish personally identifiable information relating to a child without the explicit consent of a parent or legal guardian.

9. Who We Share Information With

We only share personal information where necessary.

This may include:

• Atlantis Tutors tutors for lesson delivery

• Stripe for payment processing

• Google Workspace and Google Meet for lesson scheduling and online tutoring

• Meta Platforms for advertising measurement and analytics

• Our accountants for financial record keeping

• Service providers who help us operate our business

All third parties are expected to protect personal information appropriately.

We never sell personal information to third parties.

10. International Transfers

Some of the third-party services we use, including Google, Meta and Stripe, may process information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

11. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

These may include cookies used by:

• Google Analytics

• Meta Pixel

• Meta Conversions API

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

12. Data Security

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

These measures include:

• Secure password-protected systems

• Restricted access to personal information

• Secure Google Workspace accounts

• Encrypted payment processing through Stripe

• Confidentiality obligations for staff and tutors

• Regular review of our security practices

While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. Data Retention

We retain personal information only for as long as necessary.

Typical retention periods include:

InformationRetention PeriodGeneral enquiries that do not become customers12 monthsStudent assessment reports3 years after the assessmentHomework and progress reports3 years after tuition endsCustomer communications3 years after tuition endsFinancial records and invoices6 years in accordance with UK tax legislationPayment informationManaged securely by Stripe in accordance with their legal obligations

Where legal obligations require longer retention, we will comply with those obligations.

14. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where applicable

• Request restriction of processing

• Object to certain processing activities

• Request transfer of your data where applicable

• Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details below.

15. Complaints

If you have concerns about how we process your information, please contact us first so we have the opportunity to resolve the issue.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

16. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to read their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices.

The latest version will always be available on our website.

18. Contact Us

If you have any questions about this Privacy Policy or how Atlantis Tutors Limited handles your personal information, please contact us.

Atlantis Tutors Limited

Website: https://atlantistutors.com

Email: management@atlantistutors.com

Phone: +44 7375 372785